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09-05-2019 05:06 PM
Twice in the last month I have gotten packages with the wrong item in it even though the packaging slip is correct.
Last month, I ordered a wen body cream in Summer Tropical. They sent the wrong scent. Lo and behold Tropical had since sold out. So I was out of luck, had to make a special trip to the post office and got nothing but a generic template apology email. I really wanted that!
Today, I open my package of 3 clothing items and 2 of them are things I've never heard of, again did not match the correct packing slip. One of my missing items was a LOGO cardigan on a blowout clearance price--a cardigan that was marked down to $20 from $65. I"m sure you can guess--that is now all sold out. I called and got a measly FIVE dollar account credit, when I am really out $45 if I want to buy a comprable cardigan and again I once again have to make a special trip to the post office to return something I did not order.
I understand mistakes happen but this is really ridiculous.
My advice for all of you out there is to open your packages immediately (don't save them up for the weekend like I sometimes do), so that when you get an incorrect item you have a better chance of getting what you really did order.
I am seriously wondering why I spend so much money here.
09-05-2019 05:46 PM
Stuff happens. This is something only you can control.
"I am seriously wondering why I spend so much money here"
09-06-2019 11:21 AM
Will check my two purchases as soon as they arrive. In 30 years with QVC, I've had two incorrect orders.
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