Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Contributor
Starsmama
Posts: 42
Registered: ‎09-08-2011

Package not delivered

‎05-31-2017 09:08 AM

I have a package missing......I recently moved and had two packages that had already been shipped.  One was forwarded by the post office, but the other was not.  Am hoping you can help track this package. Thank you.

Report Inappropriate Content
Message 1 of 6 (726 Views)
Reply
0 Hearts
QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: Package not delivered

‎05-31-2017 09:27 AM

Hi @Starsmama, was it the Linea Hi-low hem tunic?

Report Inappropriate Content
Message 2 of 6 (672 Views)
Reply
0 Hearts
Contributor
Starsmama
Posts: 42
Registered: ‎09-08-2011

Re: Package not delivered

‎05-31-2017 09:34 AM

Yes

Report Inappropriate Content
Message 3 of 6 (650 Views)
Reply
0 Hearts
Trusted Contributor
Lucylu12
Posts: 1,593
Registered: ‎10-12-2010

Re: Package not delivered

‎05-31-2017 09:35 AM

I would call customer service or email them with your order numbers and explain the situation to them. 

Report Inappropriate Content
Message 4 of 6 (647 Views)
Reply
0 Hearts
QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: Package not delivered

‎05-31-2017 09:53 AM

Hi @Starsmama I sent you an email about the order. 

Report Inappropriate Content
Message 5 of 6 (584 Views)
Reply
QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: Package not delivered

‎05-31-2017 10:29 AM

Hi @Starsmama, I sent you another email to verify your address.

 

Report Inappropriate Content
Message 6 of 6 (503 Views)
Reply
0 Hearts