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Respected Contributor
Posts: 4,288
Registered: ‎03-19-2010

PATRICK AUSTIN (Team 201) You're a SUPER STAR!

THANK YOU SO MUCH for taking a very frustrating situation ...   the unexpected BACKORDER of a sheet set, and helping me make changes that will get my nephew the other half of his birthday gift.

   I was initially on the online chat with someone not so helpful.  When I decided my online conversation was going nowhere,  I called into CS.   How lucky I was to get YOU.  I've been a customer since the beginning ...  over 30 YEARS, and know how good QVC CS has always been.   You are amongst the best that I've had the pleasure to talk to .  For that I THANK YOU SO MUCH.

Honored Contributor
Posts: 8,792
Registered: ‎06-06-2019

Re: PATRICK AUSTIN (Team 201) You're a SUPER STAR!

@nyc1 So nice of you to take the time to thank this super start!!!   It's nice to see someone recognize another person for a great job.

QVC Customer Care
Posts: 575
Registered: ‎06-14-2015

Re: PATRICK AUSTIN (Team 201) You're a SUPER STAR!


@nyc1 wrote:

THANK YOU SO MUCH for taking a very frustrating situation ...   the unexpected BACKORDER of a sheet set, and helping me make changes that will get my nephew the other half of his birthday gift.

   I was initially on the online chat with someone not so helpful.  When I decided my online conversation was going nowhere,  I called into CS.   How lucky I was to get YOU.  I've been a customer since the beginning ...  over 30 YEARS, and know how good QVC CS has always been.   You are amongst the best that I've had the pleasure to talk to .  For that I THANK YOU SO MUCH.


Thank you so much for sharing your story.  I will make sure his supervisor is aware.  

Respected Contributor
Posts: 3,799
Registered: ‎03-10-2010

Re: PATRICK AUSTIN (Team 201) You're a SUPER STAR!

Nice to see someone take the time to give kudos to another person.  Too often we only complain (especially on these boards!).  When a person goes above and beyond it is nice to see their work appreciated!

I may not agree with what you say, but I will defend, til death, your right to say it
Respected Contributor
Posts: 4,288
Registered: ‎03-19-2010

Re: PATRICK AUSTIN (Team 201) You're a SUPER STAR!


@Melvin-QVC wrote:

@nyc1 wrote:

THANK YOU SO MUCH for taking a very frustrating situation ...   the unexpected BACKORDER of a sheet set, and helping me make changes that will get my nephew the other half of his birthday gift.

   I was initially on the online chat with someone not so helpful.  When I decided my online conversation was going nowhere,  I called into CS.   How lucky I was to get YOU.  I've been a customer since the beginning ...  over 30 YEARS, and know how good QVC CS has always been.   You are amongst the best that I've had the pleasure to talk to .  For that I THANK YOU SO MUCH.


Thank you so much for sharing your story.  I will make sure his supervisor is aware.  


@Melvin-QVCTHANK YOU.   I had him transfer me to the number where you could leave a recorded message.  I appreciate your letting his immediate supervisor know.