Customer Care

[FatCatinCT]

In a recent order for Mrs. Prindables apples, an easy payment of $7.01 was to be charged to my credit card.  I see that $28.18 has been charged.  Total order was only $32 and change.  

Please help.

Thank you.

[Kachina624 · Accepted solution]

@FatCatinCT    Contact the mods at QVCSocialTeam@QVC.com including your order #. 

[FatCatinCT]

thank you!!

[Susan-QVC]

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@FatCatinCT wrote:

In a recent order for Mrs. Prindables apples, an easy payment of $7.01 was to be charged to my credit card.  I see that $28.18 has been charged.  Total order was only $32 and change.  

Please help.

Thank you.

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@FatCatinCT  I've taken a look at the order, I am emailing you now. 

Susan

[FatCatinCT]

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@Susan-QVC wrote:

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@FatCatinCT wrote:

In a recent order for Mrs. Prindables apples, an easy payment of $7.01 was to be charged to my credit card.  I see that $28.18 has been charged.  Total order was only $32 and change.  

Please help.

Thank you.

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@FatCatinCT  I've taken a look at the order, I am emailing you now. 

Susan

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Thank you.  I was able to screen shot it and sent a revised email.