Customer Care

[plc123]

I ordered spmething on May 5th and today is May 11th and it is still in process. Anyone else have this issue?? Seems to be taking along time.

[DenS]

yes, I had 3 things from that date, 1 was still not shipped.

[ginkgo]

Same thing happened to me.  The estimated delivery date was 5/10, and on 5/11 it was still in progress.  I cancelled the order.

[Arizona sunset]

I also have 2 orders just sitting there from that date.  I cancled one other yesterday.  You do know that they are holding Payment and they still have not shipped.

[plc123]

had anything take this long to ship.

[plc123]

opps i meant to say i have never had anything take this long to ship.

[pupwhipped]

Yep. Ordered on 5/6. Estimated delivery date is tomorrow, 5/12...and it's still sitting there showing as "in process." I should just cancel, and I probably would, but the item is completely sold out. Sometimes QVC gets on my last nerve.

[Susan-QVC]

@plc123  

I have taken a look at your orders, I will email you with the details of the delay that has affected your order. 

Susan Q-Social

[Wannabeincali]

Yup. Same thing happened to me. I ordered the Mission set of 4 Cooling Towels, but it still says processing, after several days. I called, and was told they were having delays getting the product out from the warehouse. I wanted these for wearing out in the garden during the summer, as a way to keep cool. Fortunately, it's only May and fairly cool. lol 

Hopefully they will be en route by next week.

[jeffie24]

I'm having the same problem.  I set an email voicing my concern and received a reply stating it would take 72 hrs. to get me an answer.  Unacceptable!!