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silverbyrd
Posts: 1
Registered: ‎03-10-2023

Order status not opening

‎03-10-2023 05:54 PM

When I try to open Order Status in my account on the QVC app it just spins and spins never opening. I've tried to delete the app and reload it -- twice -- no joy. The only way is to click Track Package in the email, and that isn't 100% reliable. 

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Teddixat
Posts: 5,538
Registered: ‎10-04-2010

Re: Order status not opening

‎03-11-2023 08:37 AM

@silverbyrd    I was having the same problem with Safari abd Chrome.  I tried Firefox and no problem.  Honestly, the Q website is replete with issues constantly.    I am no longer able to save to my Wish List.    It's the worst website.

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Teddixat
Posts: 5,538
Registered: ‎10-04-2010

Re: Order status not opening

‎03-11-2023 09:19 AM

@silverbyrd    It's happening again - even on Firefox.   Just another glitch on this horrible website

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QVC Customer Care
QVC Customer Care
AnjalenaQVC
Posts: 173
Registered: ‎07-21-2018

Re: Order status not opening

‎03-11-2023 09:35 AM

I'm sorry to hear of this issue. I will forward this feedback to our IT department 

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