Order "In Process" going on 2 weeks...why can;t I cancel? MOD please help

suburbanone · ‎10-30-2016

Hi, I have 2 orders (barefoot dreamsd TSV) that are still showing "In Process" since June 20th. At this point I just want to cancel the order as I feel this is an excessive amount of time. But it doesn't allow me to cancel. What are my options as I am quite frustrated at this point. Thanks

1950DeDee · ‎09-26-2016

Send an email to this address, they will help you.

QVCSocialTeam@qvc.com

suburbanone · ‎10-30-2016

Thanks!

ElvisShops · ‎03-09-2010

@suburbanone wrote:
Hi, I have 2 orders (barefoot dreamsd TSV) that are still showing "In Process" since June 20th. At this point I just want to cancel the order as I feel this is an excessive amount of time. But it doesn't allow me to cancel. What are my options as I am quite frustrated at this point. Thanks

I understand your frustration. If you aren't prepared to ship the product, don't offer it! I have a few orders that having been "processing" for a ridiculous amount of time. I would definitely cancel if the system would let me. Given the amount of process time, the vendor could certainly have cancelled my order within that timeframe.

suburbanone · ‎10-30-2016

I.m sorry you are dealing with this as well. I agree, if you can't ship the product then you shouldn't be selling. Extremely frustrsting.

cazenovia · ‎08-01-2010

I had the same problem and it took 37 days to receive the item. They would not let me cancel it. What's the real story here?

Sooner · ‎03-10-2010

@suburbanone wrote:
Hi, I have 2 orders (barefoot dreamsd TSV) that are still showing "In Process" since June 20th. At this point I just want to cancel the order as I feel this is an excessive amount of time. But it doesn't allow me to cancel. What are my options as I am quite frustrated at this point. Thanks

I had one almost 7 weeks before it was shipped and couldn't cancel. Then it took about 3 weeks MORE to get here, and it is on its way back now.

suburbanone · ‎10-30-2016

Wow! That is just nuts. I am giving it a couple of more days then I am going to dispute it with my credit card. This is nonsense.

Dawncarp · ‎02-10-2019

I actually have an auto ship from 6/6 that I tried to cancel, was not able to and still have not received. You bet I will be returning and will not be paying for the return shipping. I really would like to know the truth as to what is going on. I wish I would have caught this in time. It is the last of my auto shipments. I cancelled all others.

Deb in SD · ‎10-04-2011

My order has been ''processing'' for almost a month now. In the meantime, I ordered a large item from HSN and it was shipped the next day and was delivered quickly. This is getting old.