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05-06-2020 11:56 AM
There are two item numbers:
A354773
A373534
I do NOT want to cancel these two orders. However, it has been 11 days since the order was placed. @Mods--can you provide me some sort of update? Thank you!
05-06-2020 12:01 PM
Amazon is also behind. It used to be that it was not uncommon to get the next day delivery with Amazon - now it can be a week or more.
05-06-2020 01:03 PM
Hi @DrKelli as a result of the COVID-19 situation, we’re experiencing some delivery delays. It looks as though your order is moving, but slower than usual. I will reach out and see what I can find out.
05-06-2020 01:38 PM
@Alice-QVC , Thank you! I know there have been delays and I get it, but this one is going REALLY slowly!
Thanks again.
05-07-2020 07:35 AM
Hi @DrKelli the warehouse got back to me and your orders are loaded and will ship today.
05-07-2020 09:29 AM
I have one from 4/21. I did get notice that shipping has been delayed. I don't even want it anymore.
05-07-2020 10:18 AM
Thank you @Alice-QVC . I really appreciate that you took the time to research my issue.
Have a good day!
05-07-2020 08:14 PM
Order placed on 4/25 is still "In Process"
Add me to the group of customers in this category. After attempting a few times to reach CS by phone today, and actually making it through to a real person before being put back on hold for almost an hour, I hung up the phone and then sent them an email. I'm hopeful someone will respond by the end of next week.
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