Order not showing?

Ravhyn · ‎10-09-2020

I placed an order about an hour ago, but never received the receipt or any type of confirmation? I keep checking, forgot to write the order number down when I placed it and closed it out. If it's a glitch I don't want too order the same thing twice and get hit with double payments. Is this a known glitch? only saw one post about it previously and that was a while back..? I've logged out and back in and still nothing is showing.

Barbara-QVC · ‎10-12-2015

Hi @Ravhyn

Welcome to our Community Forums. I would be happy to check on the order for wou. What was the item number you were ordering?

Barb

Customer Care

Ravhyn · ‎10-09-2020

Hello and Thank you, sorry editing too put in item numbers lol. E233947 and E304592.

Barbara-QVC · ‎10-12-2015

I do not see an order for either item as of yet, but there could be a slight delay with the order showing. Do you see an authorization on your form of payment?

Ravhyn · ‎10-09-2020

When i was checking out it had me approve thru my payment, and said my receipt would be sent to my email but nothing has showed? I also don't see any authorization holds on my payment method, but I will give it some more time I guess. Thank you ma'am for your fast and friendly service it is greatly appreciated.