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Valued Contributor
DAD
Posts: 942
Registered: ‎06-27-2010

Order not showing

‎09-15-2020 07:40 AM

I placed an order about 20 minutes ago & it doesn't show in my order status. Did it go thru. No email either!

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QVC Customer Care
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Barbara-QVC
Posts: 1,492
Registered: ‎10-12-2015

Re: Order not showing

‎09-15-2020 08:36 AM

Moved: https://community.qvc.com/t5/Deleted-Posts/Re-Order-not-showing/m-p/6493130#U6493130

This post has been removed by QVC because it is unkind.

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Honored Contributor
KingstonsMom
Posts: 19,658
Registered: ‎03-09-2010

Re: Order not showing

‎09-15-2020 09:11 AM

@DAD 

 

Earlier I tried to check my order status on an order and it said that they were doing 'maintenance' (computer), maybe give it a little longer to show up.

You never know how strong you are until being strong is the only choice you have.
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Honored Contributor
geezerette
Posts: 19,776
Registered: ‎03-16-2010

Re: Order not showing

‎09-15-2020 09:53 AM

Every once in a while that happens to me with an order.  It will take longer than usual to show up or get an email confirmation.

 

I don't worry about it because I always write down the order number immediately after I place the order.  That way if something happens I have an order number to reference for customer service, if I need to contact them.

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Valued Contributor
DAD
Posts: 942
Registered: ‎06-27-2010

Re: Order not showing

‎09-20-2020 03:22 PM

I had never had that happen before. But thanks for the idea to write down my order#. It was a maintenance issue & all is well. I was a little worried. Then I get the order & I will have to return as the size chart is not correct! I am now wishing it had not gone thru!! I might as well laugh about it!

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