Solved: Order has been in process since Friday - Page 2

Foxxee · ‎10-03-2014

Did you try contacting QVC's Social Team. They might be able to help you.

Email QVCSocialTeam@QVC.com with your order number and explanation.

birds30 · ‎11-10-2012

wow I had the same problem in the past I have been waiting on an item that was process for 4 days ' then it reads customer service now it is in process again now backorder i hate that they do this and is sold out !!! 'THAT MAKES ME MAD

geezerette · ‎03-16-2010

@Nightowlz wrote:
Seriously it's a Holiday weekend. People are just going back to work today.
If you had a discount applied but was removed it should not matter if it's getting ready to ship or not. All they have to do is make an adjustment. I would call back to talk to someone else.
Good luck trying to cancel an order. You will receive it plus have to pay to ship it back. Reason why I don't order.

This is true. While they can't retroactively change your order, adjustments and credits can be applied to your account.

I'd email the social team since they seem to be able to help in most instances when customer service cannot.

QVCsocialteam@qvc.com

SamFS · ‎01-02-2023

I just talked to them, they're saying they can't do it.

I guess I'm canceling then.

SamFS · ‎01-02-2023

Yep, just talked to them. They said they can't apply the discount.

Looks like I'm gonna have to cancel

Kachina624 · ‎03-10-2010

@SamFS wrote:
I just talked to them, they're saying they can't do it.
I guess I'm canceling then.

@SamFS Your credibility is questionable since the social team doesn't "talk" to people. They only communicate by email.

Was you original order discount code perhaps invalid?

New Mexico☀️Land Of Enchantment

mspatmac · ‎06-10-2015

Between the Holiday weekends and the weather this country experienced it's a wonder anything was shipped/delivered.

People spent Christmas in airports, people lost their lives, families couldn't get together, power was lost. If you wern't affected be thankful.

Sorry, I really can't geet upset about delivery delaays.

Beth-QVC · ‎06-14-2015

@SamFS

I am sorry for any confusion. It seems that your order has closed for any further transactions. Please let us know (email QVCSocialTeam@qvc.com) when this order ships and we will happily apply the discount at that time.

Beth QVC