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Occasional Contributor
Posts: 5
Registered: ‎12-20-2017

Order canceled because pending charge expired

I ordered a laptop, and the charge was pending on my bank account, and Qvc never took the funds out of my account. After a few days, the charge expired, so QVC canceled my order. I’m trying to order it again, and it’s still pending this time too. What should I do?
QVC Customer Care
Posts: 2,926
Registered: ‎06-14-2015

Re: Order canceled because pending charge expired

@michaelfinnie 

I am sending you an email with an explanation.

Beth QVC

Occasional Contributor
Posts: 5
Registered: ‎12-20-2017

Re: Order canceled because pending charge expired

I actually didn’t use a credit card on the purchase I used a debit card. My bank (University of Kentucky Federal Credit Union) is currently closed except to phone calls because of the coronavirus.