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New Contributor
UnicornLady
Posts: 4
Registered: ‎01-31-2017
Accepted Solution

Order Missing 1 Item

[ Edited ]

‎05-18-2020 03:14 PM - last edited on ‎05-18-2020 03:44 PM by QVC Customer Care

Order was for 2 each Breezies Bras in Black. Package received on 5/16/2020 contained only 1. Unable to get through to Customer Service on phone due to extremely high volume. Need to either get another item shipped or have my account and amount due adjusted. Can anyone help me?

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Dinaki
Posts: 1,318
Registered: ‎12-21-2010

Re: Order Missing 1 Item

‎05-18-2020 03:17 PM

Please edit your post as this forum is public and you have your order nimber.

The Supreme Happiness Of Life Consists In The Conviction That One Is Loved.
I come from the beautiful and sunny Athens Greece
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QVC Customer Care
Beth-QVC
Posts: 2,926
Registered: ‎06-14-2015

Re: Order Missing 1 Item

‎05-18-2020 03:48 PM

@UnicornLady 

Replacement on its way...look for delivery towards the end of this week.

Beth QVC

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UnicornLady
Posts: 4
Registered: ‎01-31-2017

Re: Order Missing 1 Item

‎05-18-2020 05:18 PM

Thanks so much Beth.  That was fast!  See that now have another shipment pending for the missing item.  Appreiate your quick response and actions.

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ellada
Posts: 39
Registered: ‎09-24-2010

Re: Order Missing 1 Item

‎05-18-2020 08:15 PM

Dinaki,Ντινακι,are you from Athens Greece? so am I, my name is Ευαγγελια,so funny that I found another greek hereSmiley Very Happy

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UnicornLady
Posts: 4
Registered: ‎01-31-2017

Re: Order Missing 1 Item

‎05-21-2020 01:47 PM

Hi Beth,

 

My missing item from a previous order arrived this morning. Thank you so much for your assistance and quick response. Sorry you are being so overwhelmed with problems these days. Life in the days of this horrible virus is full of all sorts of issues right now. Hang in there :-)

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