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Honored Contributor
Posts: 26,836
Registered: ‎08-19-2010

Re: On hold listenening to music for 4 1/2 hours!

EXACTLY!

 

 

I've been preaching for months to try to get people on the right path, told the mods they should pin to the top of Customer support the following:

 

 

 

QVCSocialTeam@qvc.com   is where you get things done.

 

I might as well talk to a goldfish. People don't come in on regular basis, just when they're having trouble. If your a REGULAR and keep up to date on the boards you'll be on the inside.

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Occasional Contributor
Posts: 15
Registered: ‎05-29-2020

Re: On hold listenening to music for 4 1/2 hours!

@Sage04 I have emailed and no response. Several others have stated the same.
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Occasional Contributor
Posts: 15
Registered: ‎05-29-2020

Re: On hold listenening to music for 4 1/2 hours!

What do you do when email doesn't work? It's not that the customers aren't trying, it's that qvc isn't responding in a timely matter to any form of communication!
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Honored Contributor
Posts: 26,836
Registered: ‎08-19-2010

Re: On hold listenening to music for 4 1/2 hours!

They have always responded to me in a timely fashion

These are such messed up times right now, though.

 

I got a pair of shorts suppose to be delivered 6-2 but, still in processing so don't think I'll be getting them by the 2nd unless a drone is bringing them.

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Trusted Contributor
Posts: 1,001
Registered: ‎07-10-2011

Re: On hold listenening to music for 4 1/2 hours!

@Devildime  could you be emailing Customer Service rather than the Social Team? The Social Team monitors the Forums and they always answers. Check Message #11 above for the email address and check to see it that´s the same department you emailed. Hope you get an answer soon.