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12-24-2019 08:24 AM
12-24-2019 08:26 AM
12-24-2019 01:19 PM
12-24-2019 01:27 PM
12-24-2019 01:43 PM
12-24-2019 05:55 PM
one poster said it already, when you order something expensive before it is shipped, a hold in that amount is placed on your account, Tjhey have to get verification from your bank that you have enough funds to cover that purchase.
Perhaps the reason they are telling you that thy need more verification is that you don't have that much or your credit card is over the limit for that purchase and they want to discuss with you other options i.e, using another card.
If I was on hold for 5 hours my phone would be dead already. Call billing during normal business hours and buy something else.
12-24-2019 06:27 PM
12-24-2019 06:58 PM
@kiki2121, it may have been a duplicate email. Let´s hope for the best. Let us know if you receive it by the 26th-27th. It´s still possible.
12-24-2019 07:16 PM
Kiki2121, I wish you a Merry Christmas. For now, just sit back and let the stress go, for there is nothing else you can do tonight or tomorrow. I don't know why QVC is questioning the order, they are not out anything to put it through. If anyone would be questioning it, it would be your bank and they apparently are fine with it. I know that I lean on the serenity prayer when I can't do anything else (don't mean to offend anyone). I hope that you can enjoy, or just get through, the holidays and tomorrow will be better. Hugs.
12-24-2019 08:29 PM
@new nickname 4, they just want to make sure that @kiki2121 was the one who placed the order especially if it´s over a certain amount. It´s for her protection and theirs.
People have been known to use Cards that don´t belong to them, so they wanted to make sure that @kiki2121 made the purchase.
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