Customer Care

[Dinaki]

I placed today an order like 40 minutes ago and I have not received in my inbox an emal stating that I have placed the order ...etc etc...

I have the Order Receipt Number and my question is, is my order placed?

[Beth-QVC · Accepted solution]

@Dinaki 

We are currently experiencing an issue with our system that is delaying orders from showing up on accounts. Please do not reorder and wait for 30 to 45 minutes and the order will show. I will also monitor your account as well.

Beth QVC

[Dinaki]

I thank you kindly for your prompt respense Beth

EDITED

I just received an email and it states thats In Process. All is good

[Beth-QVC]

@Dinaki 

Your two orders are now showing up - please check your account and let me know if you need further assistance.

Beth QVC

[January121]

@Dinaki wrote:

I placed today an order like 40 minutes ago and I have not received in my inbox an emal stating that I have placed the order ...etc etc...

I have the Order Receipt Number and my question is, is my order placed?

@Dinaki  .....I also placed  an order & it does not show!!!!

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[Beth-QVC]

@January121 

I believe your order is showing up now. Please check your account.

Beth QVC

[January121]

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@Beth-QVC wrote:

@January121 

I believe your order is showing up now. Please check your account.

Beth QVC

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@Beth-QVC  THANKS Beth .... all OK now 😀