Reply
Valued Contributor
Posts: 942
Registered: ‎06-27-2010

I have two items coming from QVC today. I only have two orders & they say in process. I'm not receiving notifications of shipment so I can track them. It's happened with two other items also. One I received was the day QVC told me it had shipped! This is frustrating because I want to be here if I have a delivery.

QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Re: Notification of shipment

Hi @DAD I am so sorry for the inconvenience this has caused and I will be happy to shared your feedback with our management team.

Valued Contributor
Posts: 942
Registered: ‎06-27-2010

Re: Notification of shipment

Thank you. I received them the day I posted my message. Later that night I received an email telling me my orders had shipped. I know you must be working with a smaller staff. It was just strange & not the first time it happened recently.