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Valued Contributor
Posts: 612
Registered: ‎05-19-2015

Re: No tracking on shipped items

I'm having the opposite experience.  2 orders shipped on December 29th, and I received them yesterday.  That's fast for all involved.

Honored Contributor
Posts: 14,023
Registered: ‎03-19-2010

Re: No tracking on shipped items

BTW, I recently returned an item to HSN.  The recept from the UPS store has the tracking number on it, but I get nothing on their own tracking site.  So, I tested two universal tracking websites with the number.  One is called AfterShip, got nothing.  The other is called Global Parcel Tracking, parcelsapp(.)com.  That one gave me complete details about my package's route back to HSN and they received it at 9:27 am on December 30. 

Valued Contributor
Posts: 518
Registered: ‎04-22-2010

Re: No tracking on shipped items

Nothing showing up on tracking!!!!

Esteemed Contributor
Posts: 6,850
Registered: ‎11-06-2011

Re: No tracking on shipped items

@tampalady - It's not clear what you mean when you state, "nothing showing up on tracking," including where you're looking for the tracking details. However, if you haven't done so already, I highly recommend signing up for USPS Informed Delivery and UPS MyChoice (and FedEx Delivery Manager, if you get packages through that courier) so you will always be up to date about packages headed to your address. These services are free, easy to sign up for, and provide accurate delivery details and notifications:

 

USPS: informeddelivery.usps.com/box/pages/intro/start.action
UPS: ups.com/us/en/services/tracking/mychoice.page
FedEx: fedex.com/en-us/delivery-manager.html

 

I have found that the tracking information available through the Narvar service used by QVC is often at least a step behind what is provided directly by the couriers, and I don't really have to go check anything if I don't want to because they send regular alerts to my inbox. Good luck!

Respected Contributor
Posts: 4,344
Registered: ‎04-30-2012

Re: No tracking on shipped items

I was pleasantly surprised with 2 items ordered from QVC just before Christmas. I thought they would be delayed deliveries due to the holiday but they were delivered within 4-5 days of the shipping  date when it's usually a week or so after the ship date and tracking was documented. I had the opposite from HSN, several items shipped had no tracking updates. 

Respected Contributor
Posts: 3,481
Registered: ‎03-09-2010

Re: No tracking on shipped items

My order status still shows a track order option once the item ships. It then has you leave the qvc website to the tracking page.

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