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Occasional Contributor
Sparkdi
Posts: 5
Registered: ‎06-04-2016

No reviews

‎06-13-2016 02:18 PM

Ever since you changed your format I no longer can see reviews on my tablet.  Use a Kindle fire.  Cannot see or review an item.

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Honored Contributor
ChynnaBlue
Posts: 11,153
Registered: ‎05-22-2012

Re: No reviews

‎06-13-2016 02:44 PM

@Sparkdi, Are you using the QVC App or navigating to QVC with the web browser?


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Honored Contributor
PINKdogWOOD
Posts: 10,737
Registered: ‎05-13-2010

Re: No reviews

‎06-13-2016 04:52 PM

I can't seem to able to write a review when I have the item up on my screen and click on 'write a review'.  Haven't been able to do this for a couple of weeks now.  If I go to my order page however and click on 'write a review' I'm able to write my review.

 

It also seems to be taking a long time to see my posted reviews.

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QVC Customer Care
QVC Customer Care
Wayne-QVC
Posts: 724
Registered: ‎06-14-2015

Re: No reviews

‎06-13-2016 06:34 PM

@Sparkdi@PINKdogWOOD@ChynnaBlue I'm so sorry for the inconvenience, but I will forward this information to our  IT department.

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Honored Contributor
GCR18
Posts: 17,892
Registered: ‎07-03-2013

Re: No reviews

‎06-13-2016 06:53 PM

I use a kindle and have recently read reviews with no issues.

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Regular Contributor
mysterylady
Posts: 174
Registered: ‎03-16-2010

Re: No reviews

‎06-13-2016 07:27 PM

This information has been promised at least a week ago to be forwarded to IT. It appears that QVC is celebrating their birthday by driving old customers away.

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