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Frequent Contributor
Posts: 118
Registered: ‎02-28-2013

No longer able to contact the Q via email?


I'm trying to contact QVC about a price adjustment.  I used to send the request via email.  I can no longer find the contact the Q via email. 

Has QVC gotten rid of contact by email?

Esteemed Contributor
Posts: 5,913
Registered: ‎11-06-2011

Re: No longer able to contact the Q via email?

@CathyNY - There are still several different email addresses available for customer service, but I highly recommend sending your request to QVCSocialTeam@qvc.com. This team is extremely responsive and knowledgeable and does a great job.

Super Contributor
Posts: 479
Registered: ‎10-30-2010

Re: No longer able to contact the Q via email?

I had the same problem about a food return credit.  Today, I called 1-800-367-9444 and got through after a 5 minute wait.  They removed the link to CS email.

Respected Contributor
Posts: 2,429
Registered: ‎07-12-2010

Re: No longer able to contact the Q via email?

I had that problem too. Now I have the contact form saved in my favorites. 

https://www.qvc.com/content/information/customer-service.html?type=contactus&qq=ft 

Honored Contributor
Posts: 69,390
Registered: ‎03-10-2010

Re: No longer able to contact the Q via email?

I have it tattooed on my wrist.

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 4,254
Registered: ‎06-21-2011

Re: No longer able to contact the Q via email?

Thank you, denimandCo for the link.  Very good of you to post this.

Frequent Contributor
Posts: 118
Registered: ‎02-28-2013

Re: No longer able to contact the Q via email?

Thank you all for your helpful tips.  QVC is making it increasingly difficult to do business with them.  They are becoming increasingly non responsive to their customers.

Trusted Contributor
Posts: 1,020
Registered: ‎03-09-2010

Re: No longer able to contact the Q via email?

Try chat. It works but you have to wait your turn. 

Esteemed Contributor
Posts: 7,898
Registered: ‎05-15-2014

Re: No longer able to contact the Q via email?

I cannot even believe they removed the email address from the website!   Enough already,  what's next??    Is the channel just going to mysteriously disappear and still be charging our ez pays each month??!!

They obviously were being inundated with emails, but someone there needs to respond to their customers!!  I've never seen anything like this.........sad situation, poor management !!!

Respected Contributor
Posts: 2,429
Registered: ‎07-12-2010

Re: No longer able to contact the Q via email?

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