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06-19-2020 05:48 PM
I'm trying to contact QVC about a price adjustment. I used to send the request via email. I can no longer find the contact the Q via email.
Has QVC gotten rid of contact by email?
06-19-2020 05:50 PM
@CathyNY - There are still several different email addresses available for customer service, but I highly recommend sending your request to QVCSocialTeam@qvc.com. This team is extremely responsive and knowledgeable and does a great job.
06-19-2020 05:53 PM
I had the same problem about a food return credit. Today, I called 1-800-367-9444 and got through after a 5 minute wait. They removed the link to CS email.
06-19-2020 06:45 PM
I had that problem too. Now I have the contact form saved in my favorites.
https://www.qvc.com/content/information/customer-service.html?type=contactus&qq=ft
06-19-2020 06:53 PM
I have it tattooed on my wrist.
06-19-2020 07:26 PM
Thank you, denimandCo for the link. Very good of you to post this.
06-19-2020 10:33 PM
Thank you all for your helpful tips. QVC is making it increasingly difficult to do business with them. They are becoming increasingly non responsive to their customers.
06-20-2020 12:22 AM
Try chat. It works but you have to wait your turn.
06-20-2020 10:07 AM
I cannot even believe they removed the email address from the website! Enough already, what's next?? Is the channel just going to mysteriously disappear and still be charging our ez pays each month??!!
They obviously were being inundated with emails, but someone there needs to respond to their customers!! I've never seen anything like this.........sad situation, poor management !!!
06-25-2020 07:43 PM - edited 06-25-2020 07:45 PM
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