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QVC Customer Care
QVC Customer Care
Kim-QVC
Posts: 705
Registered: ‎06-14-2015

Re: No help from Customer Service, maybe someone here can??

[ Edited ]

‎09-24-2018 12:26 PM - edited ‎09-24-2018 12:30 PM

@pietook wrote:

So I assume if I see one in between my shipments, I will need to order as I would a regular order?

Hi @pietook - Yes, that would be best, we do have different T.I.L.I. set to choose from - T.I.L.I. choices - Please email us at QVCSocialTeam2qvc.com should you want any additional information on these sets. ~Kim

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qvcaddition
Posts: 5,696
Registered: ‎03-10-2010

Re: No help from Customer Service, maybe someone here can??

[ Edited ]

‎09-24-2018 04:18 PM - edited ‎09-24-2018 04:25 PM

My item never was released.  I can,t speak to anyone.  CS can,t help me, no supervisor can help me and I can,t speak to anyone in corporate about the poor service.  I make it clear, it is not the CS fault, my Advance order didn,t ship.  I waited until today, the EDD Date, but the can see vit wasn,t shipped.  That was just an excuse.  I emailed the team, they said they would get back to me, they haven't.  Very poor service.

 

I just got an reasonable answer from Susan.  Thank you Susan.  Mallys didn,t ship because of Hurricane.   

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