Customer Care

[theladyinred]

I have Window 10  with Chrome, or yahoo as browser  there is no sound on the .com product videos  on either browser.    What do I do,  or is this a glich on QVC's end?

either way.                     Please respond. 

Thank you

[gizmogal]

Not having the same problem. I hear sound ok on all product videos. On an iPad using Safari browser. 

[Alison Wonderland]

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@theladyinred wrote:

I have Window 10  with Chrome, or yahoo as browser  there is no sound on the .com product videos  on either browser.    What do I do,  or is this a glich on QVC's end?

either way.                     Please respond. 

Thank you

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I am also using Windows 10 with Chrome as my browser and I'm getting sound on all the videos I try.

If you have specific product videos, try posting those numbers.

Are you experiencing the sound issues on other sites, like YouTube?

If you haven't already rebooted your computer, give that a try.

[mitzywhite]

By default, the videos are Muted.  You have to click on the Red X right under the video to hear the sound.

[theladyinred]

To All

Thank you   I refreshed Chrome  ...some worked, and the rest I hit the dunmute button

you are all so kind