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Regular Contributor
hotbuyer
Posts: 150
Registered: ‎08-26-2017

Re: No Shipping Information

[ Edited ]

‎02-16-2018 03:03 PM - edited ‎02-16-2018 03:04 PM

@Alice-QVC Thank you for processing the refund so quickly, I appreciate it. I did end up calling CS last night because I didn't get a response from you guys yesterday. I am just disappointed that QVC didn't do more for their mistake besides refund my money or even offer to do more besides send me another color and still have to pay full price for it.The sorry about your luck it's sold out now attitude from QVC CS last night is not good customer service.  

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QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: No Shipping Information

‎02-16-2018 03:21 PM

Hi @hotbuyer, I sent you an email.

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Regular Contributor
hotbuyer
Posts: 150
Registered: ‎08-26-2017

Re: No Shipping Information

‎02-16-2018 04:35 PM

@Alice-QVC I got your email and sent you a quick response back, thank you again. You guys on the social team know how to do customer service right. 

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