Respected Contributor
Posts: 2,348
Registered: ‎03-10-2010

Need help with order

[ Edited ]

I tried calling, but could not get through.  I placed an order,  and it was listed as being delivered on 5/28.  So, 5/28 came and went and nothing, so I cancelled the order on 6/3 because I thought it was not going to come at all.


Yesterday, the order showed up and I do want to keep it.  So, I just need the order uncancelled so I get billed for the purchase.


Can someone here help me?  Any of the customer care Mods?



QVC Customer Care
Posts: 2,920
Registered: ‎06-14-2015


Are you referring to the Rastelli order? If that is the case I will request the billing be reinstated on the six easy payments. Thank you for letting us know.

Beth QVC

Respected Contributor
Posts: 2,348
Registered: ‎03-10-2010

Yes that is the one. Thank you so much.