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Respected Contributor
Posts: 2,348
Registered: ‎03-10-2010

Need help with order

[ Edited ]

I tried calling, but could not get through.  I placed an order,  and it was listed as being delivered on 5/28.  So, 5/28 came and went and nothing, so I cancelled the order on 6/3 because I thought it was not going to come at all.

 

Yesterday, the order showed up and I do want to keep it.  So, I just need the order uncancelled so I get billed for the purchase.

 

Can someone here help me?  Any of the customer care Mods?

 

Thanks.

QVC Customer Care
Posts: 2,923
Registered: ‎06-14-2015

@cosmic1 

Are you referring to the Rastelli order? If that is the case I will request the billing be reinstated on the six easy payments. Thank you for letting us know.

Beth QVC

Respected Contributor
Posts: 2,348
Registered: ‎03-10-2010
@Beth-QVC

Yes that is the one. Thank you so much.