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Valued Contributor
Posts: 778
Registered: ‎06-04-2010

Need help with an order please, mods!

I placed an order which is showing as delivered on Jan 6, according to the tracking. I have NOT received this order.

 

Weirdly, the tracking is also showing that I got mail delivery on a different order on a Sunday, which is obviously odd and untrue, I believe I got those on Monday.  I'm wondering if the tracking is messed up from the snow storm on the east coast? (I live in Rhode Island.)  I tried e-mailing customer service, but have received no response. Please help! 

Honored Contributor
Posts: 38,064
Registered: ‎06-11-2011

Re: Need help with an order please, mods!


@Suziqzee wrote:

I placed an order which is showing as delivered on Jan 6, according to the tracking. I have NOT received this order.

 

Weirdly, the tracking is also showing that I got mail delivery on a different order on a Sunday, which is obviously odd and untrue, I believe I got those on Monday.  I'm wondering if the tracking is messed up from the snow storm on the east coast? (I live in Rhode Island.)  I tried e-mailing customer service, but have received no response. Please help! 


@Suziqzee  I don't think a Sunday delivery is "oddly untrue."  I've received packages from the P.O. on Sunday!    At any rate, I hope you get some help on this.  

QVC Customer Care
Posts: 385
Registered: ‎06-14-2015

Re: Need help with an order please, mods!


@Suziqzee wrote:

I placed an order which is showing as delivered on Jan 6, according to the tracking. I have NOT received this order.

 

Weirdly, the tracking is also showing that I got mail delivery on a different order on a Sunday, which is obviously odd and untrue, I believe I got those on Monday.  I'm wondering if the tracking is messed up from the snow storm on the east coast? (I live in Rhode Island.)  I tried e-mailing customer service, but have received no response. Please help! 


 

We sent you an e-mail in regards to your order.

 

Thank you,

Valued Contributor
Posts: 778
Registered: ‎06-04-2010

Re: Need help with an order please, mods!


@Pearlee wrote:

@Suziqzee wrote:

I placed an order which is showing as delivered on Jan 6, according to the tracking. I have NOT received this order.

 

Weirdly, the tracking is also showing that I got mail delivery on a different order on a Sunday, which is obviously odd and untrue, I believe I got those on Monday.  I'm wondering if the tracking is messed up from the snow storm on the east coast? (I live in Rhode Island.)  I tried e-mailing customer service, but have received no response. Please help! 


@Suziqzee  I don't think a Sunday delivery is "oddly untrue."  I've received packages from the P.O. on Sunday!    At any rate, I hope you get some help on this.  


Really, @Pearlee? I didn't think our post office delivered on Sundays. I thought they were closed? Maybe the package was outside and I didn't realize it, but this particular package (which is Logo, btw, lol) is no where to be found.

Valued Contributor
Posts: 778
Registered: ‎06-04-2010

Re: Need help with an order please, mods!


@Paulette-QVC wrote:

@Suziqzee wrote:

I placed an order which is showing as delivered on Jan 6, according to the tracking. I have NOT received this order.

 

Weirdly, the tracking is also showing that I got mail delivery on a different order on a Sunday, which is obviously odd and untrue, I believe I got those on Monday.  I'm wondering if the tracking is messed up from the snow storm on the east coast? (I live in Rhode Island.)  I tried e-mailing customer service, but have received no response. Please help! 


 

We sent you an e-mail in regards to your order.

 

Thank you,


Thank you, @Paulette-QVC. I sent a response.

Honored Contributor
Posts: 38,064
Registered: ‎06-11-2011

Re: Need help with an order please, mods!

@Suziqzee  LOL @ it being LOGO!   May I took it? LOL! Smiley Happy

Valued Contributor
Posts: 778
Registered: ‎06-04-2010

Re: Need help with an order please, mods!


@Paulette-QVC wrote:

@Suziqzee wrote:

I placed an order which is showing as delivered on Jan 6, according to the tracking. I have NOT received this order.

 

Weirdly, the tracking is also showing that I got mail delivery on a different order on a Sunday, which is obviously odd and untrue, I believe I got those on Monday.  I'm wondering if the tracking is messed up from the snow storm on the east coast? (I live in Rhode Island.)  I tried e-mailing customer service, but have received no response. Please help! 


 

We sent you an e-mail in regards to your order.

 

Thank you,


Thank you SO much, @Paulette-QVC. I see that my package is on its way to being delivered to me, once again.  I really appreciate your assistance and swift response!

Valued Contributor
Posts: 778
Registered: ‎06-04-2010

Re: Need help with an order please, mods!


@Pearlee wrote:

@Suziqzee@  LOL @ it being LOGO!   May I took it? LOL! Smiley Happy


LOL @Pearlee. Perhaps you did. It's the waffle weave skirt I've had my eye on for a while. The one that's like a trumpet skirt? I can't wait to try it.

 

Interestingly, I've had other people's items delivered to me, in the past, so I do wonder if someone is enjoying my original order. I contacted the Q when someone else's order was sent to me, so I hope if it went wayward the recipient just returns it to QVC. I guess there is no way for me to ever find out.