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Occasional Contributor
Jojo1010
Posts: 9
Registered: ‎04-23-2020

Need help from customer care

‎04-24-2020 01:25 PM

Hi there, I ordered some sandals that never showed up. Who can I chat with about this? 

 

Thank you! 

 

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Honored Contributor
Kachina624
Posts: 69,743
Registered: ‎03-10-2010

Re: Need help from customer care

‎04-24-2020 01:35 PM

Send an email to qvcsocialteam@qvc.com and include your order number.  Shipping is very slow right now.

New Mexico☀️Land Of Enchantment
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QVC Customer Care
QVC Customer Care
Kim-QVC
Posts: 705
Registered: ‎06-14-2015

Re: Need help from customer care

‎04-24-2020 02:50 PM

@Jojo1010 wrote:

Hi there, I ordered some sandals that never showed up. Who can I chat with about this? 

 

Thank you! 

 

HI @Jojo1010  thank you for shopping and posting with us here in our Community forums. I see a pair of sandals that we have received back here and have refunded - the notes indicated an address issue. Please email us at QVCSocialTeam@qvc.com or contact our CS phone team at 800.367.9444 for additional assistance, thank you. Kim

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