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Respected Contributor
Posts: 3,528
Registered: ‎03-12-2010

Need help, Order placed May 03-MODS?

The order is stuck in Los Angeles, California.  That's all the tracking information I ever received. 

 

Will a MOD please tell me how to get in touch so I can get help with the order?  Thank you. 

Honored Contributor
Posts: 8,074
Registered: ‎10-03-2014

Re: Need help, Order placed May 03-MODS?

[ Edited ]

@maximillian 

 

Contact the Social Team at QVCSocialTeam@qvc.com with your order number and explanation.  

Respected Contributor
Posts: 3,528
Registered: ‎03-12-2010

Re: Need help, Order placed May 03-MODS?

@Foxxee 

 

Thank you.  I have tried that in the past and it worked.

 

Today, however, I tried it and no joy.

Respected Contributor
Posts: 2,547
Registered: ‎02-16-2019

Re: Need help, Order placed May 03-MODS?

I have luck doing a live chat with customer service.

Honored Contributor
Posts: 8,074
Registered: ‎10-03-2014

Re: Need help, Order placed May 03-MODS?

 


@maximillian wrote:

@Foxxee 

 

Thank you.  I have tried that in the past and it worked.

 

Today, however, I tried it and no joy.


@maximillian 

 

What did the Social Team say when you contacted them?

 

You do know Moderators for this Forum are the Social Team?

 

Try entering your tracking number at Ship24.com to see if any information is posted there.  If not, keep checking.  

 

Look to see if Newgistics is listed as one of the shippers.  If so, that company might be your problem.  

Honored Contributor
Posts: 69,382
Registered: ‎03-10-2010

Re: Need help, Order placed May 03-MODS?

@maximillian    Send your message again.  It always works fine for me but messages do go astray.

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 3,528
Registered: ‎03-12-2010

Re: Need help, Order placed May 03-MODS?

@spumoni99 

 

Thank you for the suggestion. I just did the Live Chat.  It seemed to work.  I will have to be vigilant to see if the deed was done!