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Honored Contributor
Posts: 13,547
Registered: ‎11-24-2013

Re: Need customer assistance

@Connie Consquela Another poster gave you the CORRECT number. You dialed wrong,  your fault not Q's.

 

What made you think that Q would respond to a tweet? that's actually funny

 

Email may not be your "preferred" method but it is EXTREMELY effective. Or you can sit and stew on hold. 

 

Your choice.

 

 

Honored Contributor
Posts: 69,733
Registered: ‎03-10-2010

Re: Need customer assistance

Anyone can dial a wrong number but most don't do a public rant afterwards and blame someone else while making demands.  I see @Connie Consquela   hasn't been back to admit her mistake or apologize. 

 

The associate at Medic Alert loudly and clearly gave the name of the company when she answered the phone. 

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 16,242
Registered: ‎03-09-2010

Re: Need customer assistance

@Connie Consquela    Check that number and try again. I don't think you were talking to anyone in QVC customer service.

New Contributor
Posts: 2
Registered: ‎10-19-2022

Re: Need customer assistance

i have tried that social cr@#$%$p and doesnt work im sick anfd tired of asking them to send me a shipping label and they dont now they take down any post i make and dont answer any question and NO i have not misdialed because i get a busy tone and it doesnt matter what time it is because i have wasted a full 24hrs dialing the numbers and all i get is a busy tone so dont tell me im not blocked or that im dialing the wrong number 

Honored Contributor
Posts: 69,733
Registered: ‎03-10-2010

Re: Need customer assistance

@dan3    You're doing something wrong.  I've called QVC customer service periodically for over 30 years and have never gotten a busy signal.  If the lines are busy, you're put on hold and calls are answered in the order they're received.  Check your phone number.

New Mexico☀️Land Of Enchantment
QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Re: Need customer assistance

This post has been removed by QVC because of profanity

New Contributor
Posts: 3
Registered: ‎05-20-2011

Re: Need customer assistance

I called customer service last night.  Got right through after a couple of selected prompts.  The lovely person settled my problem within a couple of minutes.  No problems  here.

Occasional Contributor
Posts: 16
Registered: ‎07-01-2010

Re: Need customer assistance

Wow that nasty comment must have made you feel really important
You must have a small…
Regular Contributor
Posts: 237
Registered: ‎12-14-2015

Re: Need customer assistance

what is CS