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Honored Contributor
Imaoldhippie
Posts: 9,721
Registered: ‎06-10-2015

Need a mod's help please

‎04-20-2020 07:38 AM

I would appreciate an update on an order.  What info do you need.  Thank you.

BE THE PERSON YOUR DOG THINKS YOU ARE! (unknown)
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QVC Customer Care
QVC Customer Care
Cindy-QVC
Posts: 512
Registered: ‎06-14-2015

Re: Need a mod's help please

‎04-20-2020 08:17 AM

@Imaoldhippie There is one item on your last order that hasn't shipped yet. There may be an inventory issue but it hasn't been noted as of today. I'm sorry I don't have a definate answer for you. Cindy

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Honored Contributor
Imaoldhippie
Posts: 9,721
Registered: ‎06-10-2015

Re: Need a mod's help please

‎04-20-2020 08:21 AM

@Cindy-QVC .............Thank you.  There has been a UPS label created but UPS has never received the package.  Should I cancel and reorder?

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QVC Customer Care
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Cindy-QVC
Posts: 512
Registered: ‎06-14-2015

Re: Need a mod's help please

‎04-20-2020 08:25 AM

@Imaoldhippie Stock isn't available to reorder, I'm sorry. We can check the status tomorrow morning to see if there are any internal updates. Cindy

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Imaoldhippie
Posts: 9,721
Registered: ‎06-10-2015

Re: Need a mod's help please

‎04-20-2020 08:35 AM

@Cindy-QVC ..........Ok thanks again.  I appreciate your help.

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Honored Contributor
Imaoldhippie
Posts: 9,721
Registered: ‎06-10-2015

Re: Need a mod's help please UPDATE

‎04-21-2020 09:30 AM

Just to let anyone reading this know I got a letter from Customer Care that my order in question will be delivered on Apr 27th.

 

I got excellent service on here from a mod and excellent service after I emailed customer service.

 

Kudo's to QVC and their helpful mods and customer care workers.

 

Thank you all!

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