Customer Care

[toril]

I have sent a message twice to the temptations site to replace a broken lid for K41421 in tangerine but have not received a reply.  How can I get a replacement for this lid?  Someone in the temptations forum suggestions this forum for reply.

[sunshine45]

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@toril wrote:

I have sent a message twice to the temptations site to replace a broken lid for K41421 in tangerine but have not received a reply.  How can I get a replacement for this lid?  Someone in the temptations forum suggestions this forum for reply.

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have you tried calling them directly?

[Kim-QVC]

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@toril wrote:

I have sent a message twice to the temptations site to replace a broken lid for K41421 in tangerine but have not received a reply.  How can I get a replacement for this lid?  Someone in the temptations forum suggestions this forum for reply.

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Hi @toril - I apologize that you have not received a response from Temptations. I sent an email to you with a few suggestions that we are able to offer. Thank you for posting in our forums! 😊 ~Kim

[toril]

I was able to reach a customer service individual today and they are sending out a replacement lid for a shipping charge of $9.99. 

[Suezq525]

How did you get in touch with them?