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03-25-2020 10:24 AM
My order for item A377156 was returned for size exchange on 3/16/20. I have not received any notifications or emails regarding the status of the exchange. Can you please investigate for me? Thank you.
03-25-2020 10:33 AM
Hi @Stevie Nix I do see that it was received but it has not been processed as yet. Please give it a few more days.
03-25-2020 10:47 AM
@Stevie Nix Keep an eye on you order and if it doesn't ship by Friday let us know
03-25-2020 01:18 PM
@Stevie Nix I returned an item for exchange on 1/31. I didn't hear a word about it until I finally received the new item on 2/29. Don't expect zippedly fast service.
03-25-2020 02:36 PM
@Kachina624I know that returns/exchanges take about a month, but I usually get an email saying that my return is on its way. I didn't get that this time, so I was afraid it was lost.
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