Customer Care

[Ketra]

Keep getting error “Authentication Failed. Authentication Ticket Mismatched, failed authentication.” when I try and heart posts.  I used to have an account with QVC and recently decided to open another account and keep having system problems when using the forum. 

[LurkyLoo]

I keep getting that same error notice on a pink slip while trying to post here, too, @Ketra. 

Seems to be another system glitch while this site is being updated. Doubt that it has anything to do with our accounts. Just means part of their system is down or not working correctly.

[Melvin-QVC]

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@Ketra wrote:

Keep getting error “Authentication Failed. Authentication Ticket Mismatched, failed authentication.” when I try and heart posts.  I used to have an account with QVC and recently decided to open another account and keep having system problems when using the forum. 

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@Ketra  I apologize for any issues.  I was able to heart you post with no problems.  Which browser are you using?  Have you cleared cache and cookies?  

Melvin, Customer Care

[Ketra]

@Melvin-QVC  Thank you for your help.  It seems to be giving me the error only on really old posts.  I’ll just live with it. Thank you!😊

[Ketra]

@LurkyLoo  Yeah, I think it’s upgrade problems too. I can live with it Thanks!