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Occasional Contributor
Posts: 6
Registered: ‎12-15-2020
Accepted Solution

NO ONE TO SPEAK TO ABOUT EASY PAY CROSSING INTO Q CARD.

[ Edited ]

So you are not accepting ANY phone calls here during the holidays?

I paid off all my bills in the QVC Easy pay last month and those bills have not crossed into the Q Card since last month and they say I have a late payment!

 

Its too confusing on QVC.

 

Melinda

Respected Contributor
Posts: 2,800
Registered: ‎06-10-2015

Re: NO ONE TO SPEAK TO ABOUT EASY PAY CROSSING INTO Q CARD.

Sorry @Mhhunter   your post makes no sense to me. 

Esteemed Contributor
Posts: 6,881
Registered: ‎11-24-2013

Re: NO ONE TO SPEAK TO ABOUT EASY PAY CROSSING INTO Q CARD.

[ Edited ]

@Mhhunter For assistance, and I don't get your problem, send an email to:

 

QVCSocialTeam@qvc.com

 

Where do you get the idea there are no phone calls being taken during the holidays?

 

In your email, try to be clear about what your problem is because your post is NOT clear.

Occasional Contributor
Posts: 6
Registered: ‎12-15-2020

Re: NO ONE TO SPEAK TO ABOUT EASY PAY CROSSING INTO Q CARD.

[ Edited ]

I just called twice and the recording after pushing all the buttons says.  Because of too high call volume we cant take customer calls.  Thats it...not getting in to speak to anyone.  No chatting online either.

 

 

 

My post was...

 

So you are not accepting ANY phone calls here during the holidays?

I paid off all my bills in the QVC Easy pay last month and those bills have not crossed into the Q Card since last month and they say I have a late payment!

 

 

Esteemed Contributor
Posts: 6,881
Registered: ‎11-24-2013

Re: NO ONE TO SPEAK TO ABOUT EASY PAY CROSSING INTO Q CARD.

@Mhhunter What "email below" do you mean? Are you referring to your first *post*?

 

You still need to send an email to

 

QVCSocialTeam@qvc.com

Occasional Contributor
Posts: 6
Registered: ‎12-15-2020

Re: NO ONE TO SPEAK TO ABOUT EASY PAY CROSSING INTO Q CARD.

I will.  I am just frustrated.  Maybe they will help me.  Thank you!

Valued Contributor
Posts: 597
Registered: ‎01-04-2014

Re: NO ONE TO SPEAK TO ABOUT EASY PAY CROSSING INTO Q CARD.

[ Edited ]

I guess they are taking phone call since there's a high volume of them. You could call back at a less busy time. 

And are you taking about an a Easy Pay payment? On a credit card, like the Q card? Was it close to the due date and did you made a payment by check...mail is delayed! Sounds like the problem is with your credit card company, and not QVC. Isn't there a phone number on the credit card to call?

Esteemed Contributor
Posts: 6,881
Registered: ‎11-24-2013

Re: NO ONE TO SPEAK TO ABOUT EASY PAY CROSSING INTO Q CARD.

@Mhhunter Just breathe (smile) and send an email. Posting when you are so upset makes it hard for others to figure out the problem and how to help you. Wish you well.

Honored Contributor
Posts: 13,174
Registered: ‎03-11-2010

Re: NO ONE TO SPEAK TO ABOUT EASY PAY CROSSING INTO Q CARD.

[ Edited ]

Do some make their payment on QVC & you have to wait for it to be sent over to Synchrony Bank??? Is that what you are trying to say? 

I make my payment direct to Synchrony Bank from my Credit Union. I view my statement, set it up to pay balance before due date.

I don't understand why some people go to each site they owe money to pay their bill when you can pay them all from your Bank/Credit Union so much easier???

Occasional Contributor
Posts: 6
Registered: ‎12-15-2020

Re: NO ONE TO SPEAK TO ABOUT EASY PAY CROSSING INTO Q CARD.

[ Edited ]

I have emailed them and will see what their response is.  Thank you everyone yall answered and tried to help me pretty fast!!

 

Happy Holidays.