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Ruby Aurelia
Posts: 1
Registered: ‎05-13-2020

NEED QVC CUSTOMER CARE: BILLING ISSUE

[ Edited ]

‎05-13-2020 02:54 PM - last edited on ‎05-13-2020 03:49 PM by QVC Customer Care

Re: Order #


When I placed this order I DID NOT REQUEST EASY PAY. I have now paid it in full. However, if there were ANY extra charges or benefits I did not receive due to the Easy Pay status, I insist on being credited as appropriated.
 
The courtesy of a response would be appreciated.
 
Ruby Aurelia
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Honored Contributor
Love my grandkids
Posts: 12,773
Registered: ‎11-24-2013

Re: NEED QVC CUSTOMER CARE: BILLING ISSUE

‎05-13-2020 03:04 PM

@Ruby Aurelia With your tone and you want "courtesy"? Now THAT is funny!

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Esteemed Contributor
fthunt
Posts: 7,657
Registered: ‎12-24-2010

Re: NEED QVC CUSTOMER CARE: BILLING ISSUE

‎05-13-2020 03:10 PM

No Charge - No Benefit

For your next purchase - just change the option from ez-pay to full pay.

Problem solved

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Trusted Contributor
Dinaki
Posts: 1,318
Registered: ‎12-21-2010

Re: NEED QVC CUSTOMER CARE: BILLING ISSUE

‎05-13-2020 04:10 PM

!First time poster Ruby Aurelia

The Supreme Happiness Of Life Consists In The Conviction That One Is Loved.
I come from the beautiful and sunny Athens Greece
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Love my grandkids
Posts: 12,773
Registered: ‎11-24-2013

Re: NEED QVC CUSTOMER CARE: BILLING ISSUE

‎05-13-2020 04:29 PM

@Ruby Aurelia Other than you "insist" on "courtesy" if you paid attention, Easy Pay is the DEFAULT and very easy to change.

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Kachina624
Posts: 66,191
Registered: ‎03-10-2010

Re: NEED QVC CUSTOMER CARE: BILLING ISSUE

‎05-13-2020 04:51 PM

Furthermore all of this is explained when you place your order if you opt to read it.

New Mexico☀️Land Of Enchantment
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Respected Contributor
luvmybeetle
Posts: 2,320
Registered: ‎08-10-2013

Re: NEED QVC CUSTOMER CARE: BILLING ISSUE

‎05-13-2020 06:42 PM

And if you ordered by phone, it also asks if you want easy-pay or not.

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Trusted Contributor
hooked on books
Posts: 1,257
Registered: ‎10-15-2018

Re: NEED QVC CUSTOMER CARE: BILLING ISSUE

‎05-13-2020 10:06 PM

@Ruby Aurelia, wow!!! Attitude adjustment needed!
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