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09-19-2021 01:47 AM
09-19-2021 01:55 AM
@DooneyGal2 I would try to cancel your existing order since it's an advance order, and then just re-order the same item today and get free shipping!
Just make sure it's still in stock first.
09-19-2021 02:09 AM
@CAcableGirl2 wrote:@DooneyGal2 I would try to cancel your existing order since it's an advance order, and then just re-order the same item today and get free shipping!
Just make sure it's still in stock first.
Sadly my item is sold out, ie, it has since sold out after my order was placed! Thanks though for your help!! I sure don't want to pay Premium Shipping for it, it's not in process of shipping yet as it's an Advance Order so I'm hoping Customer Service will see this in time to change it for me!
09-19-2021 03:30 AM
@DooneyGal2 Send an email to: QVCsocialteam@QVC.com
with your order number and request for help.
09-19-2021 07:14 AM
I'm pretty sure you can change this yourself. Go to order staus, click on view/edit order, where you see shipping, right under that, there's an edit button. Click on that, change to standard delivery. Click save. Done. Hope this helps.
09-19-2021 07:40 AM
@DooneyGal2 wrote:
Hi,
I'm hoping CS sees this and can please change my Mr. Halloween Ceramic tree order to Standard shipping, I did Premium in total error - it's an Advanced Order - thanks so much!
Good morning @DooneyGal2 - I was able to up date this order to the standard shipping 👍 -Kim
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