Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
12-07-2018 11:38 AM - edited 12-07-2018 11:41 AM
Posting here hoping mods can help.
Order status says the information was sent to UPS 11/27. I checked the tracking number at UPS and at their site it says "When the shipment arrives at our facility the delivery date will be updated."
Please advise. And thanks in advance.
eta...The EDD was 12/4.
12-07-2018 12:16 PM
@esmerelda wrote:
Posting here hoping mods can help.
Order status says the information was sent to UPS 11/27. I checked the tracking number at UPS and at their site it says "When the shipment arrives at our facility the delivery date will be updated."
Please advise. And thanks in advance.
eta...The EDD was 12/4.
Hi @esmerelda thank you for letting us know. I'm very sorry there has been no update on the tracking and that concern us, I have issued a no-cost replacement and upgraded shipping please expect the replacement on or about the 12th. I'm very sorry the first one did not arrive as we had hoped. Thank you for shopping and posting with us. ~Kim
12-07-2018 01:13 PM
@Kim-QVCThanks so much for your help with this. I'm looking foward to getting the book!
If a second one ever shows up, I'll contact CS re: it's return.
Thanks again! Hope you're having a great day!!
12-07-2018 06:38 PM
The same thing has happened to me. The one and only update was from 11/27 with an expected delivery date of 12/4 for david's new book.
12-07-2018 06:43 PM
@Allieoh wrote:
The same thing has happened to me. The one and only update was from 11/27 with an expected delivery date of 12/4 for david's new book.
Hi @Allieoh
I am very sorry that your cookbook has not yet arrived either. I have issued a no cost replacement and upgraded the shipping so you can expect to receive David's book on or about December 12th.
Thanks so much for your patience!
Barb
Customer Care
12-07-2018 07:02 PM
Thank you so much!!
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788