Customer Care

[Teddixat]

@loriqvc and scarlet dove

All of a sudden my saved items is back. Still lots of issues like having to constantly sign in.

[Alice-QVC · Accepted solution]

Hi @loriqvc @Teddixat @ScarletDove @katiea @Justice4all I just heard back from IT, they found the issue. Although they cannot restore what was in your cart the Saved Items should be working fine now. 

[Teddixat]

@Alice-QVC

@loriqvc

@ScarletDove

@katiea

@Justice4all

THANK YOU ALICE AND EVERYONE ELSE WHO POSTED THE PROBLEM. Finally they fixed that issue.  I still have problems with the Community forums and get the annoying Certificate Error.   If I sound annoyed it’s because I am because IT Q Department didn’t acknowledge the issue and gave us so many excuses rather than fix the problem    

[loriqvc]

Thank you, @Alice-QVC—this feature does appear to be available and functional again. I appreciate your help!

[ScarletDove]

@Alice-QVC  Thank you very much, I was able to save cart items yesterday evening.  Makes a BIG difference.....much appreciation!  Glad everyone else is as pleased this feature is now working correctly.....

[DAD]

I'm having the sme problem & I even tried to find some of them from the program guide for yesterday. Not eveything can be sold out in every size!

[DAD]

That's just strange. Everything is missing today & yesterday I was seeing items I had saved for later, but I removed them!

[Lynnster67]

New problem w/saved items section of cart ... when I click the "next" arrow, nothing happens (ie:  only 1st 10 items appear).