Customer Care

[Pearlee]

http://community.qvc.com/t5/Customer-Care/Move-items-out-from-this-search-of-the-site/m-p/2621562#U2...

(This is not the same issue that @Keyai  very kindly and efficiently helped me with the other day.  This is something I asked be fixed before that.)

[Brittany-QVC]

@Pearlee wrote:

http://community.qvc.com/t5/Customer-Care/Move-items-out-from-this-search-of-the-site/m-p/2621562#U2...

(This is not the same issue that @Keyai  very kindly and efficiently helped me with the other day.  This is something I asked be fixed before that.)

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Good Morning @Pearlee, Hm, that's interesting! I can forward this along to our team in IT, but I'm not sure if they'll be able to fix this. It could be something in the products description that is causing this to come up or it may be something with the search function.

Brittany 

[Pearlee]

@Brittany-QVC   Thanks.   As you can see from my first thread, your colleague Susan did forward it once......

I am sick of seeing that Denim and Company shirt when I do my search!    It shouldn't come up in a "Goldestin" search! Thanks for trying to help me again.  Maybe the second time you forward it to the appropriate people will be the charm?

[Brittany-QVC]

@Pearlee Maybe!  It's hard to say for sure! If it's an issue with the description, then it might be an easy fix, but if it's our search function... it may not be! 

[Keyai]

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@Pearlee wrote:

http://community.qvc.com/t5/Customer-Care/Move-items-out-from-this-search-of-the-site/m-p/2621562#U2...

(This is not the same issue that @Keyai  very kindly and efficiently helped me with the other day.  This is something I asked be fixed before that.)

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Hi @Pearleehappy Monday!

This issue you reported is now resolved. Have a great week!