Customer Care

[KingstonsMom]

@Susan-QVC  or another mod, who can help!

Is it possible to get a video posted of the below item that was presented in the 1AM Dooney show or can you tell me what type of leather the "smooth leather" is on this bag?

I want one, but want to see if they say what this leather is, florentine or.....?

TIA if you can help!

ETA: The link I forgot to post, LOL!

https://www.qvc.com/Dooney-%26-Bourke-Smooth-Leather-Piper-Crossbody.product.A375917.html

[NickNack]

@KingstonsMom   You didn't post the item # or a link.  I think it's probably A375917 since it says it's smooth leather.

[KingstonsMom]

Duh....stupid me!

Thank you my friend, adding it now, I was distracted waching 'America's Top Dog', LOL!

[Still Raining]

If you know the style name you can check their site.  If it is not there, you will know it is a "made for QVC" rather than the real deal.

[Kim-QVC · Accepted solution]

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@KingstonsMom wrote:

@Susan-QVC  or another mod, who can help!

Is it possible to get a video posted of the below item that was presented in the1AMMDooneyy show or can you tell me what type of leather the "smooth leather" is on this bag?

I want one, but want to see if they say what this leather is,florentinee or.....?

TIAA if you can help!

ETA: The link I forgot to post,LOLL!

httpss:/wwwwqvcc.comDooneyy-%26-Bourke-Smooth-Leather-PiperCrossbodyy.productA3759177htmll

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Hi IGG Thank you for posting to us today in the Customer Care forum. I have opened a service request to have a video attach to this item. Our product information team said it is not Florentine leather, though. Kim

[KingstonsMom]

@Kim-QVC 

Thank you for responding!

I'm glad that it's not Florentine, but did they say what type of leather this is?

[Kim-QVC]

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@KingstonsMom wrote:

@Kim-QVC 

Thank you for responding!

I'm glad that it's not Florentine, but did they say what type of leather this is?

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Only that it is a smooth leather. 

[Still Raining]

Looks like the QVC one is an "ahem" exclusive that comes with lighter trim.  

The pebble grain is on the Ilove site for $173 in Carmel with the darker trim.  It is also on Dooney but the colors are a little dodgy IMO.

[sunshine45]

@KingstonsMom 

a video for this is now up.

[KingstonsMom]

@sunshine45 

Thank you, I watched it this morning!