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Contributor
TennJackie
Posts: 39
Registered: ‎11-06-2014

Mods need help

‎09-12-2021 12:53 PM

I returned J397443 Affinity curb Link necklace & J39133 Gemstone Bangle bracelet, because both pieces were defected. Here is tracking info for both pieces that were delivered on 8/19/2021 @1:11 pm.  I am not showing that you received the necklace, and I am being charged.  Please check and credit my account.

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QVC Customer Care
QVC Customer Care
Kim-QVC
Posts: 705
Registered: ‎06-14-2015

Re: Mods need help

‎09-12-2021 01:15 PM

@TennJackie wrote:

I returned J397443 Affinity curb Link necklace & J39133 Gemstone Bangle bracelet, because both pieces were defected. Here is tracking info for both pieces that were delivered on 8/19/2021 @1:11 pm.  I am not showing that you received the necklace, and I am being charged.  Please check and credit my account.

Hi @TennJackie thank you for posting in our Customer Care Community forum. I am sorry that these have not processed as a return. Please send the tracking information to QVCSocialTeam@qvc.com so we can assist, thank you. -Kim

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Contributor
TennJackie
Posts: 39
Registered: ‎11-06-2014

Re: Mods need help

‎09-12-2021 02:12 PM

tracking: 9500 1160 2660 1229 0412 38 &  950011601229041245.  Hope this helps. tennjackie

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Honored Contributor
Love my grandkids
Posts: 13,550
Registered: ‎11-24-2013

Re: Mods need help

‎09-12-2021 03:46 PM

@TennJackie Please edit your post to remove the tracking numbers as these are considered personal info and EMAIL them as the mod posted.

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Honored Contributor
SharkE
Posts: 36,190
Registered: ‎08-19-2010

Re: Mods need help

‎09-12-2021 09:32 PM

@Kim-QVC 

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