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05-24-2020 06:53 PM
I ordered the frozen David's cookie dough TSV for immediate ship. Tracking says it shipped 5/19 and then nothing else. Are they missing? Thawing out somewhere? Please help me find my cookies--serious cookie withdrawal here.
05-24-2020 07:02 PM
I know cookie withdrawal! it looks like they have shipped but there have been no updated scans since the 18th. I am concerned that they would be defrosted by now. I have ordered a no cost replacement and look for your cookies on or about the 29th.
Beth QVC
05-24-2020 07:39 PM
Unfortunately I had the same problem when I ordered Corky's bbq drumsticks. It was really no fault of anyone. It was just the circumstances. I was tracking the delivery and it seemed they were stuck on the truck for 3 days because they had to close the post office due to problems with the virus. They arrived defrosted. Of course QVC refunded me no questions asked. Good luck. I hope they arrive In Good shape.
05-24-2020 08:30 PM
Thank you, @Beth-QVC !! Yay, cookies!
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