Customer Care

[TissyA]

One box was delivered to me this morning which contained H385965. Temptations Candy Corn Bowl. 

I did not receive the box containing H385967 Temptations Candy Corn Platter. The tracking shows Delivered. It was not delivered to my house. 

Please resend this platter out to me. I am afraid they will sell out, as tomorrow begins a big Temptations fall promotion. 

Thank you. 

[Kachina624 · Accepted solution]

It is not unusual for that to happen, in fact it happened to me this week.  The second item arrived with the next postal delivery.  Wait and see if it comes Monday.

[Melvin-QVC]

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@TissyA wrote:

One box was delivered to me this morning which contained H385965. Temptations Candy Corn Bowl. 

I did not receive the box containing H385967 Temptations Candy Corn Platter. The tracking shows Delivered. It was not delivered to my house. 

Please resend this platter out to me. I am afraid they will sell out, as tomorrow begins a big Temptations fall promotion. 

Thank you. 

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@TissyA  I'm sorry your tiem didn't arrive.  Replacement for Item H385968 Temp-tations 16" Candy Corn Platter has been issued.  Your new item should arrive on or about Tuesday, August 11, 2020.  I also agree with Kachina, it will will probably arrive another day.  if it does, please let us know.  

[TissyA]

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@Kachina624 wrote:

It is not unusual for that to happen, in fact it happened to me this week.  The second item arrived with the next postal delivery.  Wait and see if it comes Monday.

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This is not a postal delivery. The box I did receive was delivered by UPS. I watched the truck drive away.

[TissyA]

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@Melvin-QVC wrote:

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@TissyA wrote:

One box was delivered to me this morning which contained H385965. Temptations Candy Corn Bowl. 

I did not receive the box containing H385967 Temptations Candy Corn Platter. The tracking shows Delivered. It was not delivered to my house. 

Please resend this platter out to me. I am afraid they will sell out, as tomorrow begins a big Temptations fall promotion. 

Thank you. 

---

@TissyA  I'm sorry your tiem didn't arrive.  Replacement for Item H385968 Temp-tations 16" Candy Corn Platter has been issued.  Your new item should arrive on or about Tuesday, August 11, 2020.  I also agree with Kachina, it will will probably arrive another day.  if it does, please let us know.  

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@Melvin-QVC , 

Thank you very much. The box I received was delivered by UPS, so not a postal delivery. I saw the truck drive away, as he rang my door bell. 

I will let you know if it does show up.