Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Valued Contributor
Suziqzee
Posts: 605
Registered: ‎06-04-2010

Mods, I Need help with a return, please!

‎05-05-2021 07:05 AM

I returned the Calista tools TSV from about a month ago. My husband dropped it off at the post office and they never gave him a receipt. This was two weeks ago, and I have yet to see any return activity on the QVC website. I used a QVC return label. 

Please help! I don't see an email option to contact customer service anymore, otherwise, I would have emailed the details of the order, including my order number. Is it safe to write that here, or is that something potential thieves can use to steal my identity? My computer is in the repair shop, so my online access is limited, at the moment. 

Report Inappropriate Content
Message 1 of 3 (746 Views)
Reply
0 Hearts
QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: Mods, I Need help with a return, please!

‎05-05-2021 07:58 AM

Hi @Suziqzee I found the order, you should never post personal information on Social Media so you are good. I was able to track the return and have issued a refund and all future Easy Pays have been canceled. You can also email us at QVCSocialTeam@QVC.com if you need help.

Report Inappropriate Content
Message 2 of 3 (683 Views)
Reply
Valued Contributor
Suziqzee
Posts: 605
Registered: ‎06-04-2010

Re: Mods, I Need help with a return, please!

‎05-05-2021 09:42 PM

@Alice-QVC , I can't thank you enough! You are awesome!

Report Inappropriate Content
Message 3 of 3 (525 Views)
Reply