Reply
Contributor
Posts: 39
Registered: ‎11-06-2014

I just received J363446 Solvar Sterling Silver bracelet and the top plate is bent. Can you tell me how to proceed. Thank you. Jackie

QVC Customer Care
Posts: 512
Registered: ‎06-14-2015

@TennJackie I'm sorry your item was received this way. I just checked stock and your exact item is no longer available. Please return the order using the prepaid return label and I'll note your account that there will be no charge for the usage. Again, I'm sorry this happened. Cindy

Contributor
Posts: 39
Registered: ‎11-06-2014

Thank you Cindy. Will put in mail today. jackie