Customer Care

[ECBG]

Since last night I have been unable to sign in through any browser on my desk top.

I can get into my account,  not the forums, and never sign out.

Please help.

[KCDiva]

I can only go log in using my phone.

[Alice-QVC]

Hi @ECBG we are aware of log in issues and our IT Department has been alerted. I am so sorry for the inconvenience.

[ECBG]

@KCDiva 

I'm still on my phone.  They've worked on this ALL DAY??????

[proudlyfromNJ]

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@ECBG wrote:

@KCDiva 

I'm still on my phone.  They've worked on this ALL DAY??????

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@ECBG  Many of us are having this problem. Yes, since yesterday. I cannot sign in on my newest IPad. This has been since yesterday but I can sign in on my very old one. You can see there are not many posting.

[ECBG]

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@proudlyfromNJ wrote:

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@ECBG wrote:

@KCDiva 

I'm still on my phone.  They've worked on this ALL DAY??????

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@ECBG  Many of us are having this problem. Yes, since yesterday. I cannot sign in on my newest IPad. This has been since yesterday but I can sign in on my very old one. You can see there are not many posting.

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@KCDiva 

Geezer!  A company this big can't find someone really talented in IT!!!!!  That's a shame!

[meallen616]

Forums are back!

[ECBG]

@SilleeMee 

Are you OK?  Some of the posters on Pro Boards are wondering where you are.  Hope all is good.

[SilleeMee]

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@ECBG wrote:

@SilleeMee 

Are you OK?  Some of the posters on Pro Boards are wondering where you are.  Hope all is good.

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@ECBG 

Yes, I'm okay. I withdrew my membership on PB so that's why I wasn't posting over there. Thanks for asking.

[Renata22]

Yes! I can finaly get back in. So frustrating not being able to sign in to give hearts or comment. Been trying for days.