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Honored Contributor
Posts: 8,741
Registered: ‎03-09-2010

@beth, or any moderator....

I just did a live chat about a returned item:   1. the shirt was defective out of the bag (two spots on the sleeve) and

2. it was to small.

 

I asked to have a larger size sent to me...she told me that my size was out of stock in the color that I wanted, and was being issued a refund....I just checked and there is stock in my size available, can you email me and I will give you the order number so you can check?  Thanks!

QVC Customer Care
Posts: 1,293
Registered: ‎10-12-2015

Re: Moderators, need assistance


@momtodogs wrote:

@beth, or any moderator....

I just did a live chat about a returned item:   1. the shirt was defective out of the bag (two spots on the sleeve) and

2. it was to small.

 

I asked to have a larger size sent to me...she told me that my size was out of stock in the color that I wanted, and was being issued a refund....I just checked and there is stock in my size available, can you email me and I will give you the order number so you can check?  Thanks!


Hi @momtodogs 

 

Please email your order info to QVCSocialTeam@qvc.com and we would be happy to check. 

 

Barb

Customer Care