Customer Care

[Venezia]

The past few days, on some occasions when I try to log out of the community, I get this message:

Request Entity Too Large

The requested resource
/t5/community/page.logoutpage
does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.

Clearly, something is wrong.  Can you report it to the IT team?  It's frustrating not to be able to simply log out!

[shoesnbags]

I'm getting this sometimes, too - both on my iPad and my desktop PC. Different operating systems, the only thing in common is QVC. What gives?

[Melvin-QVC]

@Venezia  We certainly will foward this for you.  We apologize for any inconvenience.  Please let us know if we can help in any way.  

[Jannyg]

There is another thread about this.  It's been going on for a few days and moderators have sent notice to IT and so far nothing has changed

[Kachina624]

@Venezia.  Welcome to the (large) club!

[Jannyg]

9/6 and it's still not fixed.  But if you click on it a few times then go to the forums, you're signed in.  At least that's what's happening with my computer

[Venezia]

I hadn't seen another thread on this, so forgive the duplication.  I just got this message again and all I was trying to do was post a reply on another thread.

[hennypenny]

@Melvin-QVC

The error message was coming when trying to sign in.

Now tonight is each time I try to reload a page. 

The site is crawling. Taking forever to load.

Please have IT look into this.

[AnjalenaQVC]

Hi @hennypenny I'm sorry that you're experiencing this error. I've submitted a request to research and fix the website as soon as possible. 

[hennypenny]

@AnjalenaQVC, Thank you so much!

I adore your name!