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02-19-2020 01:07 PM
Hello,
I ordered the TSV Beekman 1802 8 Bars of soap AutoDelivery on 02/12.
The last tracking update from UPS was on 02/16 when it was scanned in Horsham PA.
The USPS tracking number says they are still waiting to receive package.
I just got an email from QVC saying my return was on the way.
I never returned anything. When I click on "track your return" in email it is sending me to my beekman soap order.
Can you please see if this is a glitch or is this item really marked as a return?
I didn't want this returned, I wanted this and was expecting to have them already...
Thank you in advance
02-19-2020 01:22 PM
Hi @Anonymous195334 I see where you were sent an email, however the tracking is not seeing the item moving. I can send our a replacement to you and upgrade the shipping would you like me to do that?
02-19-2020 01:23 PM
Yes, please.
Thank you
02-19-2020 01:38 PM
@Anonymous195334 your estimated delivery date is 2/21
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