Customer Care

[TylerEms]

Hello, anyone experience their order  missing from their "order status" page?

[Kachina624]

@TylerEms.  Yes, for some reason when an order gets to a certain place in the line up, it temporarily disappears, then returns when it moves.  You can call CS  and get them to check for it if it worries you.

[Venezia]

Yes, I've had it happen in the past.  One time I typed the item into the search bar and it appeared.  No idea why it didn't show up in the regular listing.

But the order was there and I got the item.  I always print my orders off, so I knew the order number anyway.

[shopped out]

Look on mamage easy pay orders