Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
05-04-2021 09:41 AM
On March 6th I signed on to QVC and they were offering a promo of 40.00 off your purchase if you applied for a QVC card. I applied and received the card and the offer. Upon checkout, the account was charged the full amount. I called and was told it would apply to my account in 6 to 8 weeks. 10 weeks later there is still no credit to my account. I have called and chatted and have not resolved anything. Has anyone else had this problem?
05-04-2021 09:52 AM
it will appear in your online QVC account and NOT your credit card account. when you go to checkout it will say you have a credit to use on your purchase. it does have an expiration date.
contact qvcsocialteam@qvc.com if you cannot locate it and they should be able to help you.
05-04-2021 09:58 AM
@dmanns wrote:
On March 6th I signed on to QVC and they were offering a promo of 40.00 off your purchase if you applied for a QVC card. I applied and received the card and the offer. Upon checkout, the account was charged the full amount. I called and was told it would apply to my account in 6 to 8 weeks. 10 weeks later there is still no credit to my account. I have called and chatted and have not resolved anything. Has anyone else had this problem?
@dmanns I am sorry to see we are at 10 weeks and the credits have not been added. We have noted the account and added the $40 Q-Card Promo Credits, they are available now. Just FYI they do expire.
Happy Shopping!!
Susan
05-04-2021 10:24 AM
Yes, it is misleading. I applied in March too because QVC hosts would say things like "If you apply for a Qcard, you will be getting this for free". You absolutely get no monetary credits to your account. You get merchandise credit only. That's what happened to me.
05-04-2021 10:33 AM
I've always understood it to be a credit to be used against a future purchase. It's not a refund or rebate.
05-04-2021 10:49 AM
@MissDior wrote:Yes, it is misleading. I applied in March too because QVC hosts would say things like "If you apply for a Qcard, you will be getting this for free". You absolutely get no monetary credits to your account. You get merchandise credit only. That's what happened to me.
If you read the terms of these offers, they clearly state that the credit is in the form of credit towards future purchases.
In 26 years of shopping here, I've never heard a host say that an item they're presenting "would be free" if they took advantage of the credit offer.
05-04-2021 03:03 PM
If you search the forums for qcard credit, there are a lot of threads that address the issue of the hosts misleading statements.
For example "Kirsten announced that it would lower the D & B purse costs by $40.00."
"Sandra Bennett repeatedly says that you get this $40.00 statement credit. Just Sunday night she said when you open your bill, you will see a nice $40.00 credit."
Having something stated in fine print does not give hosts permission to make misleading/false statements.
Stop being catty.
05-05-2021 12:53 PM
@KingstonsMom wrote:
@MissDior wrote:Yes, it is misleading. I applied in March too because QVC hosts would say things like "If you apply for a Qcard, you will be getting this for free". You absolutely get no monetary credits to your account. You get merchandise credit only. That's what happened to me.
If you read the terms of these offers, they clearly state that the credit is in the form of credit towards future purchases.
In 26 years of shopping here, I've never heard a host say that an item they're presenting "would be free" if they took advantage of the credit offer.
@KingstonsMom I've heard hosts say many times that if you got approved for the Q card how the item they are selling would be less whatever the promotion was. Whenever I hear that I cringe b/c it is absolutely not true and can be misleading to anyone watching.
05-05-2021 01:57 PM
@MissDior wrote:If you search the forums for qcard credit, there are a lot of threads that address the issue of the hosts misleading statements.
For example "Kirsten announced that it would lower the D & B purse costs by $40.00."
"Sandra Bennett repeatedly says that you get this $40.00 statement credit. Just Sunday night she said when you open your bill, you will see a nice $40.00 credit."
Having something stated in fine print does not give hosts permission to make misleading/false statements.
Stop being catty.
My sincere apologies, I truly wasn't trying to be "catty".
I have never heard this said in a presentation, although I admit that I rarely watch QVC anymore.
I'm sorry if you felt disrespected by my post, that was honestly not my intention, I was only relating my personal experience on this topic.
Forgiven?
05-05-2021 05:17 PM
You are absolutely right though. Most of the hosts word the sentence about the credit so it sounds like you'd be getting that money off the purchase you make when you apply for the card. It IS VERY misleading. HSN doesn't do that. They give you the dollar amount off the purchase you are making at the time you are approved for the card. QVC makes it sound like you are gettng money back when that isn't the case at all.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788